Workweek 02×02: Streets like a sauna

Workweek 02×02: Streets like a sauna
This week the notes are a bit more succinct, with some heavier reflection up top. I like the notion that week notes are a great chance to pick out the threads which have either shone brightly or required more focus this week. Plus shorter notes make continuation more likely.

Things On My Mind

1. Support for R&D has come up as a Thing, which is fine. But it gets me asking two questions – are we “innovative”, and should we be “innovative”? They’re sort of the same question really (perhaps “what is innovation?”) but in the context of what constitutes “Research & Development”, there’s an assumption that our work is somehow new (never done before, anywhere in the world) and then marketable and “successful”.

One of the random memories I take forward from previous jobs was feedback to a sales pitch that the company had put in. “One can be too clever” it went, or along those lines. I think of that a lot when talking to many techies and people keen on having ideas. Ideas are cheap, but implementing them is expensive – not just the cash to put the sustainable market in place, but the cognitive and cultural shift required by users and clients, to shift to that way of thinking. “Obvious” solutions are often the worst, because they’re both subjective and contextless. Too clever.

So should we be innovative and clever? Or should we be focusing on simple stuff – simple product design, simple communication, simple ideas, simple solutions? So far, everything I’ve seen points to the latter being much more useful to people, especially in overly complex, bureaucratic organisations.

But where’s the innovation in that?

2. What do agile and UX look like in a networked organisation, eh? By that, I mean we work with various clients and partners, and how work (sprints, rapid feedback, etc) often requires a bit of explanation, and some time to get used to.

Is buy-in for the processes and the reasons behind them as important as actually demonstrating the value you’re offering? And how can you make that causal link clearer, between how you do something, and why you’re good at something?

3. What’s the strategy for our codebase? Agility is becoming key. Unit tests first, as a safety net for changes – the enemy is complexity. Then what? “Simplify, then add lightness” as says Lotus’ founder Colin Chapman. This feels like something I want to aim for, but how?

Oh yeah – we’re hiring!

Monday

Hot, too hot. Monday morning sit-down to see what’s going on across the team. Phone call with Kim and David on sales stuff for [Mirror Street]. Then up to London to see a man about data visualisation – some interesting conversations kicking off some ideas this week, and most of them involve setting up some kind of community scene; something about that is in my blood? But the trains, oh the trains. 3 hours of air conditioning though, so can’t complain too much.

Tuesday

In for a change, swapped days, kept thinking it was Wednesday. Can’t remember what I did, other than it was hot – probably a bit of dev work.

Had to head off early: incident between toddler and trampoline.

Wednesday

Tired after driving to A&E in Brighton and back in the evening (all ok in the end), but a day of chatting today. Caught up with team members. Chatted to another company about potential for collaboration. Board Meeting in the afternoon, which is always nice. I get to talk to some great people, all told.

Thursday

Day off. Storm. Playground. Garden.

Friday

Bit of a relaxing day, some emails to respond to, some admin, lots of dev time (hooray?). Discussed WordPress integration with Lawrence. Discussed Australian boundaries with Hon Mond. Discussed code reuse with Alex. Fixed up a few more unit tests. In between started putting together a proposal to scrape and supply data.

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Workweek 02×01: Accidental Purdah

Weeknotes 02×01: Accidental Purdah
I don’t think there are many readers on this stream (say hello if you are following this though…) but if there were, and if they were particularly eagle-eyed, they’d have noticed episode 01×07 hasn’t appeared yet. It hasn’t. I’m late. I’m sorry.

But from missed expectations we get an escape from routine. In liberation we get an opportunity to alter the course of history. So here’s an experiment to justify rinsing my mental hands of last week’s weeknotes. You’ll notice that this is a whole new chapter, that we’re on 02×01, not 01×08.

Theory one: Writing up weeknotes is hard – so hard that one day I’ll fail, give up, move on, step out. My own expectations are too high. Busy weeks are the hardest, but more interesting. Habit is easy to kick once the novelty wears off.

In this case, marking the failure will reveal a downward trend. If I start a new “season” each time I fail, then consecutive seasons will get shorter and shorter. 02×01 is the beginning of the end.

Theory two: Failure is part of routine, and accepting it offers a moment of respite, during which we can learn. 6 weeks of consecutive weeknotes is actually pretty good. God rested on the Sabbath. Downtime. Recoup. Regather. Reorient. Old British TV series were all 6 episodes long.

In this case, I’ve had a pause, and another pause should be due in another 6 weeks. The pause is good, but I don’t know what for yet.

So the critical question is: can I make it to 02×06? And, tangentially, what will change this series as it follows on from series 1?

(… and is this something that all weeknoters go through?)

Monday this week was really good. I think this was because I had a few meetings booked in, and then also managed to structure the rest of my time well around this.

Had a good chat on next stages of our Australian project – it’s been a long time happening, and the focus now is to really avoid things dragging on too long, and be clear on what’s needed. Some good, focused discussion is happening on this, and it really feels like the team involved are coordinating well, including the client. Comms – internal an external – really is a massive chunk of successful work. I’m not even sure you can have too much talking any more. Well. You can. But.

Then went through our sprint backlog with Stefan – which has branched out into a slightly longer term view as we’ve only planned up until June properly, and are very much due a refresh on priorities. But got the hang of this now – post-its, big board, channels for projects, and (most importantly) do not be afraid of forcing a priority. This is the hardest thing when you’re balancing multiple projects each with their own pressures. If relative priorities aren’t clear (ie you’re fudging your immediate timeline, and other symbols), then you either need to stay in the room until the post-its have an order, or get in more stakeholders (or people representing them). Hmm, should blog that separately…

In the afternoon, caught up with Kim on what happened with our Neighbourhood Planning project, and what’s left over after our MVP push last week. Concentrated on what questions we need to ask other stakeholders, ie what feedback we would find useful next. Found it very helpful to start putting together a structure to collate answers into – not necessarily a framework for us to fill in, but a good one to setup the knowledge domain, and where gaps in answers might occur.

Then had a chat with some people about data, that I can’t talk about. And then caught up on emails. Went down the beach late evening to take some long exposure shots.

On Tuesday I was off. I took some more long exposure photos on Eastbourne beach, and ate fish and chips on Seaford beach. The Sea is essential to thinking.

On Wednesday it was very warm. Monday had felt so productive that I took a deliberate few minutes out in between the train station and the office, to put in blocks of calendar time to actually focus on work. (Got a separate, private calendar for this gubbins.) Added bonus effect: weeknote write-up just got 60% easier…

After the usual stand-up I caught up with one of the devs, and then tidied up on a small technical question for [Hive Pixie] – no code change needed, but did highlight a missing step of deployment from some work 9 months ago. Funny how one line of code can come back and haunt you, in a phantom moth sort of way, fluttering at the edge of the light of your attention. Also, still amazed at how easy looking at the past is. Git and Jira (and just tracking software generally) are mind-blowing tools, really.

Then had Alex’s Annual Review in the afternoon so prepared for it and went out to a nearby cafe to talk about the last and next years of his life, which is really scary and really fun when you stop and think about it. We put a lot of effort into Annual Reviews – 360-degree feedback, enough time to chat things through properly, monthly followups. It’d be really strange to go somewhere that didn’t. It’s also not something I’ve ever been trained in – thinking again about how difficult and undersupported the move to senior dev can be (or senior anything, but particularly devs).

Thursday was sprint turnover day (already?). Sprint 101 – “the Office” – wrapped up well. The upcoming stories and tasks feel a bit scattered at the moment, like there are a lot of unknowns floated about. How can you model and measure this uncertainty? What are the ‘danger’ symbols for lack of clarity? Can you automate that, or even make it a simple manual task? One to come back to.

Was forced into clearing out some browser tabs at lunch as my computer was crawling – then realised it says another app causing it, ho hum. Still, good to clear out. Gone are the days of your browser crashing and wiping out all your “to read” tabs.

In the afternoon, something a little different – met with Kim, Flo and Stefan to talk about how we could improve our use of metrics in our products. Only an introductory session and I suspect we were all a bit too warm to think properly, but very good direction and discussion, and really been put off for too long… Will be interesting to see what comes out of it next.

Friday, a fairly quiet and slow day. Spent some time catching up on emails, which is something I’m trying to get better at. After years of trying, I still don’t know if the only real improvement is to do more of it (sit down, check email, respond, move on, repeat until dead) or whether Better = Different. I’ve tweaked my folders and labels over the years, but always stayed away from things like Google’s Priority Inbox, and other innovations. I wish there were better ways to manipulate emails. Maybe filters and actions are a missed opportunity here?

Then a bit of a frustrating day at the dev coalface. Picked up a ticket with a tricky bit of code, but couldn’t reproduce the bug so couldn’t get very far. Then spent the afternoon trying to tidy up our unit tests – I have a personal project to improve our automation and continuous use here, and fixing the fails is the first, key step. Tidied up some (mmm, satisfying) but getting some well weird behaviour with others (grrr). Maybe a lunchtime project next week…

Ok, another week, back on track. Off at Legoland [tm] this weekend, so I’ll either be ecstatic or dead on Monday…
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Workweek 01×06: How to Lose at Pokemon

Pokemon cards

 

Well, this weeknotes is a whole week late. But I’m going to publish it anyway. Note to self: important ideas may not need too much attention. You’re not getting paid to write these…

Monday: Bank holiday. Played mini golf.
Tuesday: Day off, played Pokemon with #son1.

Playing Pokemon was am oddly helpful experience. I do love games. But I’ve always loved the challenge of them – why play if you’re not trying, right? But #son1 is 6 years old. And the Pokemon card game is complex – I’m pretty sceptical that all these school kids are collecting them to actually engage in major strategical homunculus warfare…

So playing by the rules is one thing. But my game-player brain was figuring out how all the cards were meant to be played together. I had a pre-built deck of cards, designed by The Company [tm] to be an intro to the game. It worked well. I’d tweaked it a bit. Fair enough.

On the other hand, #son1 had chosen the Pokemon he liked best. It’s fair to say we had to bend the rules a little to let him use some of them. Parents do that a lot, though – it means we get to play some fun games other than Dinosaur Bingo and top trumps.

As my deck took over and started playing by itself (a weirdly intriguing phenomenon in its own right), I realised my deck was wrong. I didn’t need a deck that was designed to win, but one that was designed to lose. But in the most interesting way possible. My role here was not as a competitor, but as a trainer. A punchbag. A blackbox, to be poked and probed by someone having fun. I was the (g)olden snitch.

I went back and re-did a deck. This time it was different, filled with different challenges, and a better variety of effects and obstacles. It felt good to have a new reason to play.

How is this all relevant to my weeknotes? It feels like a lot of what I do as a team lead is not to solve challenges, but to set them – to gather needs and cases from clients, and to see how we can generate ideas from the team to solve these best. And, importantly, in the most interesting way possible.

Wednesday: Catchup with team members, starting to get some 1:1 dates in place, been a while, must do this more. Final strategy thoughts for [Hive Pixie] product. Am I doing fake product and project names in my #weeknotes now? Looks that way.

Thursday: Sprint planning. Different strands vying for priority, but different feel based on different people needing to know / organise work over the next few months. Felt more client-focused, and I wonder if that change comes from a change elsewhere. Sometimes a small stone can cause large ripples – how do we know which stone a ripple came from?

Then chatting to Emma (researcher) on our US data work. And looking at Google analytics.

Friday: #son1 travelled in with me for the morning, as he’s on school holiday. He gets pretty excited about coming in – he claims it’s the big paper we have (note to self – get flip chart at home?) but maybe there’s something fun about hanging out with the adults. He draws a picture of Neko Atsume while I poke the Google Analytics APIs a little more.

In the afternoon, various tidying on content and project admin for [Mirror Street], catchup with one of the developers.

Long week, even though it’s only been three days. Looking forward to some return to routine next week…

Workweek 01×05: Extramuros

Workweek 01×05: Extramuros

Writing up a week later, Monday feels a world away now. Distant sensory whispers, sensitive fingers dragged over corrugated time.

Team sit-down, great to have Gael (finance) there on Mondays, now her work hours have changed. We love Gael 🙂

Then a sort through tasks for an update on our Neighbourhood Planning project, I draw up some screens to crystallise some thoughts, turn into Jira issues, and have a quick check through with Kim (marketing). I do enjoy drawing.

Prep for going away, followed by going away. It’s two nights in Sheffield for the LARIA 2017 conference, and I’ve decided to accompany Kim and Flo (user support) on their travels.

The train takes about 4 hours with a single change, so I get to do a bit of work. The mobile connection is ok for the first half, so I tidy up my Jira tasks a bit and do some thinking on how to tie together our little family of products. But the connection peters out later, and I learn that Google Docs isn’t great offline. So end up reading a book on simplicity and product design, which is very much not wasted time.

Get to Sheffield. Iron shirts. Meet Kim and Flo, get food and beer, crash out watching some Moto GP. Weird to be in a quiet hotel room…

Tuesday is conference day, but we wake to the news of a bomb going off in Manchester and the whole day is surreal and focused and distracted and driven and like we’re all here to just do something not so shit.

Good to get away from the ivory tower of the office though and catch up with the ambience of the real world. I do a lot of thinking about the role of statistics in local governance, and the dissonance between the specialist skills I work with every day, and the perception of science outside, as part of political discourse. It’s still a chasm, not a bridge. Many chasms. I get depressed and enthused in equal measures, like attending UK govcamp when it first started.

After the conference we’re all pretty shattered. After a few beers and some good food at the Great Gatsby pub, I crash back in the hotel room. I’m reading “The City & The City” by China Mieville and it’s good.

Wednesday brings more fallout in the news, and the world seems subtly, softly altered again as I pass through the train stations back to Brighton. Not visibly changed, not even mentally really. Energetically, perhaps, like a lens fitting into place, confirming something subconscious.

I get back and chat with as Stefan (head of research and fellow Product Owner) about our sprint meeting tomorrow. All the developers are away, so we break tradition and postpone the meeting, extending the sprint by a week. But at the same time, we also confirm our general direction for the month ahead – pre-sprint discussion is more key than deciding what to do, I’ve found. The dev team are like a machine and will pick up whatever is queued – it’s when we’re not clear what we need to prioritise that things start getting confused and falling over.

I’ve been looking into a complex user support issue on the train and carry on a bit back at the office, picking code apart like an officer at a forensic scene.

By Thursday I’m confused – I’m not used to working more than three days in a row…

With some more code digging and head banging (not to music, sadly), I resolve the support issue. Hooray, that was oddly tiring…

The afternoon is a Board meeting, which is always good.

It’s also Paul’s penultimate day and most people are out tomorrow, so we use up all the indoor fireworks, and give him some presents to cart painfully to Bristol. The office is starting to feel on the large side…

Phew, made it to Friday and there are only 5 of us in the office. It’s warm. Obi passes his driving test (or was that Thursday?). Gael drops in with some ice lollies.

Taking the chance to write up a few notes on meetings and the conference, and catch up on emails. One day I might even clear my desk. Nothing terribly exciting is happening, and it’s been a long week. At lunch I get ice creams, and a card for Paul – not to say goodbye, but for him to send back to us once he’s settled.

We break early and go for a beer. It’s been a long, strange, fascinating week.

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Workweek 01×04: With added inspiration

[Hang on, how many “episodes” are in a “season series” anyway?]

Bonus day – I spent Saturday at #opentech in London. Might write up thoughts separately, but on the whole, good event to reconnect with politics. Been involved in a lot of personal and company stuff the last year or so, and probably also got into a ‘ukgovcamp bubble’, whatever that is. First went to OpenTech when it started over 10 years ago and great to reflect back to when we were all much younger…

Meta-note: Been at least two weeks without my Android tablet now. (There’s definitely a pixie-esque creature that smashes screens when everyone’s asleep…) Can’t say I miss it, and running off a phone basically covers the same ground – typing is just as annoying on either. Will get the tablet fixed, but nice to know I’m not dependent on it (and one less thing to transport everywhere, and to charge up.)

Anyway, Monday:

10am sit-down. Loads going on. Paul is leaving us. LARIA is coming up. There’s homebrew honey in the office. Biscuit choice: lemon and lime jaffa cakes, and raspberry puffs.

11am catch-up on LI user group. Good look back on what we’ve been up to over the last few months, and I balance my dev hat with my PO/UX beret. Feels like the latter is basically an excuse to sit there and go ‘why? why?’ all meeting sometimes.

Noon, finance and cash flow catch up with Gael and rest of the management team. How everyone (in the world) copes with this stuff is amazing – I’m pretty sure I only get it because we spend our whole lives staring at the Excels. (Kidding! Sometimes we use Word.)

Grab lunch, and then an afternoon general management catch up on things which aren’t covered elsewhere – mostly a chance to just fill in some gaps in knowledge, and raise internal ideas/questions that get lost between all the products and projects. We run the agenda off a post-it and take notes on blank white cards – for some reason I’ve moved towards more disposable note-taking. I think the idea is I can clear the notes quickly and not be bogged down with paper. In reality, my desk is covered in unreadable post-its and cards.

Finally, a quick call to the other end of the day to talk to our American clients. Emma (research) has done an amazing job looking into US health care data coverage, and the next challenge is really to turn the work into a process that works for the company – ie to make it sustainable and not a chore. Need to start putting in some time blocks for this, as I’ve started doing for other important thinking things.

Realise I haven’t taken any photos today, so the ‘photo essay’ idea I had for this week’s notes is out. Here’s a made-up pithy motivational saying from today’s experiences instead:

The most important thing on any agenda is the passion of the people in the room.

Day off on Tuesday, went on a train with #son2. Harvey’s Brewery were malting.

On Wednesday David and Jay from HACT came down. I have a personal mission of doing more UX type stuff, and wanted to run a bit of a user story mapping session. Main ideas were about linking a start with an end – what does your user know, and what do they expect to find out when they get to your site, followed by what do you want them to have achieved/felt by the end of it all? Then it’s just a case of filling the gaps in based on this, right?

That approach seemed to work pretty well – a step-by-step approach framed by context and aims. A couple of points where I felt a break in proceedings might have refreshed our group’s neural pathways, but overall proud of a new way of thinking about solving a problem. In this case, two things really stood out as key questions: 1, what do we do next to be most effective (and why?), and 2, is everyone getting what they want out of the next development phase? By airing aims at the start, we had a good checklist to keep ourselves on course, and it’s good to remember that.

By the time I’d got my haircut and caught up on emails, it was mid afternoon, and I caught up with HACT, one of our partner organisations, more broadly.

Then writing up notes, which I’m really bad at but know is important. Maybe some sort of metric for this to induce a better habit is needed?

Then, most importantly, drinks at the pub! Sprint 100, yay! Paul is heading off to pastures new, boo…

Oh yeah, an inspirational quote for the day…

Getting from A to B isn’t as important as getting from U to X.

I’d earmarked Thursday to solidify some thoughts on the future of Value Insight, a tool for measuring social impact that we develop with HACT. However I spent the morning tidying up notes and plans from the day before, various admin things, some tech discussion with Alex (developer, and on some exciting stuff if it all plays out) and catching up on our Australian project before chatting to our partner over there at lunch.

One of the stranger aspects of the Australian work, I’m noticing, is the slight Other Worldly aspect of it all – day/night, summer/winter and north/west are all different, which is fine practically-speaking, but adds up to a sense that what we’re providing has a sort of “mirror life” of its own, like the way toys come to life when you’re asleep, maybe. Maybe I’m just overthinking it.

Anyway, finally got back to thinking through some VI strategy, and ran through some draft ideas for main aims with Flo (user support). We had some internal aims from September, but 1) it’s interesting to look back and see how well our badly they were defined, and 2) it’s very helpful to start with a fresh sheet and blank mind (rather than continue or evolve old aims), to get a better idea of what’s important right now. Things have changed in the world, of course, and also I find my approach changes and refines itself each time I go through the process. It’s pretty amazing what you learn unintentionally over 6 months.

Here’s my note about what I learned about aims:

  • More broadly, aims can often be too vague, come with some pre-existing notion of whats important, or are actually proxy aims for something larger. Re-thinking from scratch is a useful exercise. Being harsh (“clear”) with yourself takes time, but being vague takes up more time later on.

Left a bit early because birthday. But good excuse for chocolate tart and indoor fireworks, and for buying second-hand books I can’t afford…

Now, who’s going to clean up the mess?

Thursday’s motivation.

If you’re still calling it “your” product, you’re doing it wrong.

My Friday plans didn’t pan out too well, but got some stuff done anyway.

Caught up with Kim ahead of heading up to Sheffield for the LARIA conference on Monday, and then spent some time with her looking at what all our Neighbourhood planning earlier in the week looks like “in reality” – what questions do we know about, how feasible is each idea, etc. We’re putting ideas, notes and questions very swiftly into Trello rather than muck about with Jira too much at this point, but next week, once initial estimates and decisions have been addressed, we’ll write up what we need to properly. I guess we use Jira because it scales better to long term, multi-strand, bigger involved team “culture”, but it’s good to figure out when to start using it, and how to integrate with it.

Plus we got to scribble a bit. Monochrome maps FTW?

Then managed to avoid most of the rain at lunch, got back and helped Alex (developer) out with the insane world of Javascript closures, and asynchronous requests to Google APIs. That took up more time than expected, but the other developers were away today, and always happy to step into get my coding fingers dirty again 😉

Carried on wearing the technical hat in the afternoon, looking at the feasibility of some of the stuff Kim and I had chatted about in the morning. To be finished off next week, but not got too much time before going to Sheffield, and plenty to prepare and pack before jumping on the train.

One last one to finish off.

“Inspiration” has three I’s.

Stay tuned next week for a conference special… And no catchy phrases.

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